+ Platinum Award Winner at JohnHart Real Estate in 2013 - 2019
+ Expert First Time Buyer and Move-Up Buyer representation
+ Expert Listing Realtor
+ Experienced Investment Property Agent
+ Graduate of UCSB (University of California, Santa Barbara)
+ Member in Good Standing, National Association of Realtors
+ Short Sale & Foreclosure Resource Certified
This is my first ever Zillow review and I have to say that it couldn't have gone to a better group of people. From the moment we first made contact, Melissa Urena,Juan Castro and their whole team made me feel more like family than a customer. Their attention to the details and their insightful knowledge of the current marketplace made shopping for my first home a relative breeze. I have dealt with a few other agents and they always seemed to push me in their direction rather than give me the the knowledge and space to make my own informed decision. What I came to realize is that it was their advice that ultimately led me to the right decision to hold off momentarily. I felt no pressure from Melissa and Juan and the insight, patience and true compassion they showed to me was greatly appreciated. I'm finally almost ready to make the leap and when that happens, they will absolutely be my very first call. I would recommend every buyer and seller take a chance on this special group of agents. Thanks again guys! Let's do this in 2018!!
Melissa is incredibly knowledgeable about the real estate world. She knows the ins and outs of the process and gives options to her clients to achieve the best results. She sold a house for me that would have been a huge disappointment otherwise. With her expertise we had a great outcome and I’d recommend her to anyone I know (and already have)
I met Melissa while riding my bike in my neighborhood a few years ago. She was holding an open house and I decided to pop in. And boy am I glad I did. Melissa is very kind and her smile is addicting! She is also very knowledgeable in everything that has to do with purchasing/selling properties.
I have done business with Melissa and her husband Juan on numerous occasions. I referred business to them, and every one I referred to them was extremely happy with their personal and professional service! I highly recommend Melissa and Juan for any of your real estate purchases/sales needs
Melissa and her team are amazing! With their help, I was able to sell my house in Compton, CA, at almost $25k over asking price! I think this was due to her expertise and knowledge of the area, the market and the buyers. This was demonstrated when issues arose with the sale of my property and she remained calm and collected and always had a solution up her sleeve!
At the same time, Melissa and her team helped me buy a new house Saugus, CA, for almost $8k under asking price! When it came to negotiating the purchase of my new home, she was firm yet professional.
The best part was having her represent us for both the sale and purchase of our home was that she and her team coordinated both escrows flawlessly!
I completely recommend Melissa and her team. She went above and beyond for me and my family and she was always there for us answering questions and helping every step of the way. Definitely the best decision I made. Thank you so much
I haven't purchased a home yet, but I went to Melissa to get advice and gain a better understanding of what I need to do to get on track to become a homeowner. She answered all of my questions with honest answers, showed me tools that can help me see what kinds of properties I can afford for my current budget, and was very easy to talk to. Now I have a clear sense of what I have to do to qualify for better loans and properties. Thanks Melissa
A+ service from start to finish. She is very knowledgeable, friendly, and professional. During my first meeting with Melissa she told me exactly what to do in order get the most money for my home, and once on the market she sold it, significantly above asking, and in only two days. She was always available to answer questions via text message, phone call, email, or whatever media I chose. She explained everything to me in terms that I could easily understand, and I have no doubt that she is the reason that things went as smoothly as they did. I can't thank her enough for all her hard work and dedication.
I have worked with her and her group for several transactions and i always have nothing but high regards in how seamless the process goes on buying or selling . That is why i religiously use them because a solid agent or group is extremely hard to find .This group willing to tell you truth over profit . Anyone that has worked with agents knows there many bad ones ,several good ones but this team is a exclusive team of future great ones. Reason being money does not drive them its the mission of making the transaction and service feel like family working together to help you get threw a process most dread to go threw but with them its a cake walk ! This is my 8th transaction reason why i say cake walk cause you will not regret it period ! Cake walk with team urena and associaties
If you want the best than you have it in Melissa and Juan. They made my wife, daughter and myself feel like family. They treated us with kindness and professionalism and was always looking out for my family and Myself. My uncle died a year ago and left me with his house that didn't want to live in so they help me sell my uncles house. So if need a realtor contact Melissa and Juan they to will treat you like family, and will be looking out for you and your family
Is a very knowledgeable real estate agent she is very excellent with all the experience of a home seller and buyer I love working with her and she was always on time she helped me through all my process of selling my home and I recommend her to anyone she's a talented real estate agent she knows her job correctly she's on time she gives you all the explanation of every detail of the work that needs to be done she followed through on all her promises of and she is very professional I enjoyed working with her and it was a pleasure selling my home with Melissa and if I ever have to sell a home again I will contact her to do it all over or to buy a home I will contact her thank you very much and hope your experience will be just as pleasant as mine was
My JohnHart Support Team
Every agent is supported by a team of real estate specialists allowing them to focus on what's important... our client's needs and closing deals.